The most important objective in life is being happy in your skin, being happy in what you do, and this philosophy underpins a lot of what Mdina International endeavours to achieve on a day-to-day basis.
You may say what does this have to do with Mdina’s role as a management consultant, as a training company? It actually has everything to do with our role. Mdina International is NOT just a training company: our trainers are skilled at analysing relationships and helping them to be more functional. This results in a better of quality of life for our clients’ team members, giving more contentment and happiness within the work environment.
I founded Mdina International over 34 years ago, and this philosophy has been the basis of the company’s direction and activities throughout, resulting in a clear USP that continues to distinguish the company from other training companies. Mdina’s average business relationship with clients is in the region of 10 years: Mdina forms a partnership with most of its customers, lending a skilled, valuable outer eye to a company’s operations to enable such organisations to future-proof and make the best of the present time.
With each client, Mdina will not merely deliver a stock package of training. The first step before any intervention is an intensive audit, where Mdina’s personnel go on an indepth fact-finding mission to understand the needs of the organisation. This fact-finding will be conducted on different levels of an organisation and may take the form of mystery shopping, sales visits, interviews with different team members. The findings will serve to highlight the needs of the organisation and enable Mdina to tailor a more effective programme.
For example, a sales director may think that his team members need to develop closing skills. However, our audit may identify that the need that this sales team has is to hone their questioning skills. In this way, the training rolled out would be more effective and help achieve a more successful team.
Viewing the organisation holistically in this way helps us and the organisation’s management to see the team members as individuals and not just as numbers. Integrity, honesty and transparency are valuable ethos that are cherished and promoted at Mdina International, both internally and amongst our clients.
These ethos together ensure that the workplaces we help to foster are safe spaces where people are happy to spend their working lives.
But are these ethos and strategies becoming out-of-date in today’s environment of immediacy and technological advancement?
Definitely not – although certain work practices may change, the building blocks of organisations is still individuals and their relationships. We are gladly incorporating new emerging tools into out toolkit to help us in our diagnoses. For example, an important change we have introduced is the incorporation of the PRISM Brain Mapping tool as a key element in our audit.
PRISMis a revolutionary way of identifying people's behavioural preferences. PRISM approaches human behaviour from the perspective of neuroscience, rather than psychological theory. This exciting online tool takes advantage of some of the most up-to-date neuroscience discoveries to provide users with a series of 'maps' which are representations of how they prefer to respond to the world around them.
We believe strongly that the pursuit of happiness within in an organisation is the key to developing stronger and more effective companies with team members that are more fulfilled and happier. This indirectly leads to companies who have a better level of productivity and an overall higher success and performance.
Steve Tarr is the founder and chairman of Mdina International. Founded in 1980, Mdina was established with the aim of providing bespoke training and people development for the business community in Malta.
Since its conception, Mdina has grown and is now recognised as being the principal people development consultancy in Malta and has grown to include offices in Germany and the UK.
Steve is a certified Management Consultant who has over 30 years' experience in the field of people development and management consultancy. He has been involved in major business projects that have included cultural change, mergers and acquisitions.
Steve Tarr has successfully delivered consultancy assignments, bespoke training programmes and has developed people at all levels, across a wide range of industries. He has worked in over 32 countries. He is also a keynote speaker in business conferences that are attended by up to 400 people, such as the annual conference held by Business Leaders Malta.
As Chairman of Mdina International, Steve’s role is to provide direction and guidance to Mdina International’s team, particularly the current management team that is in place.
Steve is chairman of Hili Ventures Group and sits on a number of other company boards in the UK, Malta and Germany.